Hours: 8:30am – 4:30pm Phone Number: (610) 280-1010

Unemployment Compensation

Unemployment Compensation

Unemployment Compensation customers may reach the Unemployment Office in the following manners:

Toll Free Number

Toll Free Number: 1-888-313-7284
Monday, Tuesday and Thursday – 8:00 am to 4:00 pm
Friday – 8:00 am to 12:00 noon

Our UC Courtesy Phone

PA CareerLink® – Chester County has a direct dial courtesy phone where customers are automatically connected with UC.  UC Customers are strongly encouraged to try use the toll-free number before the UC Courtesy Phone.

Effective 8/20/18, courtesy phone/UC Call Center hours are:
Monday, Tuesday and Thursday
11:00 am to 3:00 pm

Please note that PA CareerLink Chester County staff do not work for Unemployment Compensation and are not qualified to answer questions regarding your specific claim.  Please find a link to the UC Frequently Asked Questions, which may be helpful in addressing your initial concerns or issues.

Initial Claim Interactive Guide

The initial claim interactive guide provides step-by-step instructions on how to file for benefits on the online application. It provides tips and visual instructions to ensure proper completion of the application. The tool can be used on any device – smartphone, tablet, or desktop computer. It can also be saved as a PDF and printed. A Spanish version will be following soon.

Links to YouTube Videos to Better Explain the UC Process and How Best to Interact with UC

Learn How to File for Unemployment Benefits Online
Tour UC’s Interactive Guide

Filing for UC – Enroll in PA CareerLink®

As part of the UC Work Search Requirements, all UC applicants/claimants must be fully enrolled in the PA CareerLink® Labor Exchange. Individuals who do not complete this enrollment may delay or forfeit a portion of their UC benefits. Visit PA CareerLink® Labor Exchange and select ‘On-Line Services to get started.  Should you need assistance, we have qualified staff and computers available on location to assist you in satisfying this requirement.